Frequently asked questions

Yes. On the Free plan you earn credits by watching and interacting, and spend them on your own campaigns. Paid plans give you monthly credits, more players and lower costs per view.

Google Chrome on a desktop or laptop. The extension plays videos, links your channel and checks every action you take.

No. You verify your channel once in YouTube Studio with our extension. Viewtrader never gets access to your YouTube account.

Viewtrader 3.0 is a fresh start: accounts from the previous version could not be recovered. Joined the waitlist? Sign up with the same email address and your bonus credits are waiting.

That depends on how many credits you spend and how many members are watching at that moment. Views are spread out over time instead of arriving all at once, and on plans with priority views your campaigns go first.

Start the Viewtrader player: it plays other members' videos on YouTube in a second tab. Every 30 seconds watched earns 1 credit. Liking, subscribing and commenting earn extra, and daily rewards add a bonus on top.

Yes. You can use other tabs or apps while a video plays; the extension keeps counting in the background.

Chrome can pause a tab completely when Energy Saver is on and the video plays without sound. That time doesn't count, and the Viewtrader panel tells you when it happened. To prevent it:

• Let the video play with sound (a low volume is fine)
• Or turn off Energy Saver in Chrome: Settings → Performance
• Keep Chrome open; a minimised window is fine

Time while an ad plays doesn't count towards a view. The timer continues as soon as the video itself plays again; you don't need to do anything.

The extension looks for your comment under the video and checks it automatically. Make sure that:

• You post it with the YouTube channel you are logged in with, and that channel is linked to Viewtrader
• The text is exactly as shown: use the Copy button
• The comment stays visible: YouTube sometimes holds a comment for review, and then it can't be found

The panel shows when it last checked and why a comment wasn't accepted. Use Check now after posting, or Skip to move on to another campaign.

You only earn credits for new actions. If you had already liked the video, subscribed to the channel or placed the comment before the task started, the task is skipped and the next campaign opens.

Viewtrader checks likes and subscriptions again some time after they were paid. If one has been removed, the credits are taken back with a small fee and your account gets a strike.

Nothing: the extension tries again by itself every few seconds and opens the next campaign as soon as there is one. You can also click Try now, or switch to another way of earning in the Viewtrader menu.

A plan adds credits every month and gives you more players, channels and campaigns, plus cheaper views. A credit pack is a one-time top-up of credits and does not change your plan.

Yes, at any time from your profile. Your plan stays active until the end of the period you already paid for.

Payments go through the secure checkout of Stripe. Viewtrader never sees your card details.